Shipping policy
Shipping Policy
Last updated: July 2026
Processing Time All orders are processed within 1–2 business days (Monday–Friday, excluding UK public holidays). Orders placed after 12:00 PM GMT/BST may be processed the following business day.
UK Delivery
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard Delivery | £4.99 | 3–5 business days |
| Free Standard Delivery | FREE (orders £50+) | 3–5 business days |
| Express Delivery | £6.99 | 1–2 business days |
Free UK shipping is automatically applied at checkout on all orders of £50 or more.
EU Delivery
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard International | £14.99 | 7–14 business days |
Please note that delivery times may vary depending on your country and local postal services.
International Delivery (Rest of World)
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard International | £23.99 | 10–21 business days |
Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking information. You can use this to monitor your delivery progress. Please allow up to 24 hours for tracking information to update after dispatch.
Customs, Duties & Taxes (International Orders) For orders shipped outside the UK, your order may be subject to import duties, taxes, and customs clearance fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping costs. We recommend checking with your local customs office for more information before placing your order.
Please note that customs processing may cause delays beyond our estimated delivery times.
Important Notes
- Delivery times are estimates and are not guaranteed.
- We ship from London, UK.
- We are not responsible for delays caused by customs, postal services, or circumstances beyond our control.
- If your order hasn't arrived within the estimated timeframe, please contact us so we can investigate.